The IT Service Center (ITSeC) is the faculty’s central contact point in all IT-related matters. Its services are open to the employees of the academic departments as well as the Dean’s Office.

- Applications such as Stata, IBM SPSS and Matlab are available on the virtual workstations. You can find further information here.
-With BBB you can hold video conferences. You can find further information here.
-Further information for digital teaching with Zoom can be found here. Frequently asked questions for digital teaching (Mediasite Desktop Recorder/OLAT) can be found here.
 -And you can check the Message of the Day and an up-to-date list of fraudulent emails here.

To be able to work from home, you need a working Internet connection. To access personal data and shared network drives, you also need a VPN connection to the Faculty of Economic and Business' network.

You can check your E-mails here:
https://mail.its.uni-frankfurt.de/owa

For more information check FAQ point 4 „I would like to set up one of ITSec's services myself (VPN/E-mail/Network drive)". 

To enable ITSec to support you in your home office on your private devices, you need the Teamviewer Quicksupport program.

Download for Microsoft Windows: https://get.teamviewer.com/63t69j5

Download für Apple Mac: download.teamviewer.com/download/TeamViewerQS.dmg

Start the program and pass the information displayed to ITSec.

For MACs you may need to change settings for external remote maintenance. You can find here instructions on how to do this.